Mashable - Dave Kerpen is the CEO of Likeable, a social media agency that has worked with more than 200 leading brands including 1-800Flowers.com, Verizon and Neutrogena. He is author of Likeable Social Media.We all intuitively know what likeability means. We have friends who are easygoing, good listeners and there when we need them. But what does it mean for a brand to be likeable online? Now more than ever, when a "Like" is arguably more important than a "link," brands must demonstrate core values of responsiveness, transparency and likeability across Facebook and other social networks.
Wednesday, May 11, 2011
10 Proven Strategies for Greater Likeability on Facebook (Mashable)
Mashable - Dave Kerpen is the CEO of Likeable, a social media agency that has worked with more than 200 leading brands including 1-800Flowers.com, Verizon and Neutrogena. He is author of Likeable Social Media.We all intuitively know what likeability means. We have friends who are easygoing, good listeners and there when we need them. But what does it mean for a brand to be likeable online? Now more than ever, when a "Like" is arguably more important than a "link," brands must demonstrate core values of responsiveness, transparency and likeability across Facebook and other social networks.
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